CUSTOMER Feedback

Synergy Hair's success is driven by the satisfaction of you - our "Salon Clients" and Hair Care customers.

We want to ensure that we make your experience the best and most enjoyable possible.

Please help us always improve by telling us if we met or exceeded your expectations, or if there's anything we could be doing better.

1.	Which salon did you visit?	Salon Christchurch  Northlands Christchurch  The Palms Christchurch  Westfield Riccarton Wellington  Westfield Queensgate Tauranga  Bayfair Shopping Centre Hamilton  Westfield Chartwell Auckland   Westfield Manukau Please select your salon.
2.	What Hairdressing Service did you have or Product Purchase made?	Cut & Style  Colour Service  Hair Care Product Purchase (Go to 7.)
Hairdressing Service
3.	What Day & Date did you visit?
4.	Can you recall the Staff Members name? (If not can you describe them)
5.	How would you rate the following:
	Our friendliness and professionalism?	Not so good Was OK Good Very Good Fantastic
	Our staff were well presented?	Not so good Was OK Good Very Good Fantastic
	The Salon well presented & comfortable?	Not so good Was OK Good Very Good Fantastic
	Our customer servie met your expectations?	Not so good Was OK Good Very Good Fantastic
	Your new style & Hairdressing Service?	Not so good Was OK Good Very Good Fantastic
6.	How would you rate the Service Experience Overall?	Not so good Was OK Good Very Good Fantastic
Hair Care Product Purchase
7.	What Day & Date did you Visit?
8.	Did you purchase a Product?	Yes No
9.	If Yes - What was the product called?
10.	How would you rate the following:
	I was acknowledged within the Retail Products Area	Not so good Was OK Good Very Good Fantastic
	The 'Selection' of Products catered for my needs	Not so good Was OK Good Very Good Fantastic
	Any assistance i needed was provided by Synergy Hair Staff	Not so good Was OK Good Very Good Fantastic
11.	How would you rate the Service Experience you received overall when purchasing Hair Care Products?	Not so good Was OK Good Very Good Fantastic
12.	Would you visit again and recommend us to others?	Yes         No
13.	Is there anything else we could do to make your experience even better?
14.	Your Details:
	Your name:
	Contact email: We value your privacy. If you choose to give us your email address we'll use it to ensure we provide the best possible service. We won't give your email address to anyone else and we won't spam you.